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Call Centre |
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| rapidHELP 2.1 |
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
Released: 2004-10-20
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
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| Click N Speak 2007Q1 |
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Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through a huge telephone database and call everyone on the list using your computer and a voice modem. You can also import your own lists in CSV format. The software recognizes local and long distance numbers and can be configured to dial either or both.
Last Updated: 2008-02-09
License: Freeware
Publisher: Voicenette Communications
Language: English
Platform: Windows
Requirements: Windows 2000 & above; Voice modem & headset
Install: Install and Uninstall
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| Call411 1.0 |
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Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem. Note that a Caller ID compatible modem and Call Display service subscription from your local telephone company are both required.
Released: 2006-03-18
License: Freeware
Publisher: Soft411
Language: English
Platform: Windows
Requirements: Modem, Call Display service
Install: Install and Uninstall
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Needs More I have Cable Phone Service without a Wall jack or the need to use dial up modem it does not work for me
Nice Program I work at home and I screen all calls through CID and VM. Normaly I transcribe the calls to AZZ Notecard by typing in from CID display. ...
| CallerID Monitor 2.0 |
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CallerID Monitor is a powerful full-featured Caller ID detection software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to call. It uses your modem or ISDN adapter and Caller ID service provided by your local phone company in order to identify who's calling. You can use CallerID Monitor while you're online. If you have ISDN adapter, Call Waiting feature is supported.
Released: 2006-11-15
License: $19.95
Publisher: ST-Tools
Language: English, Croatian
Platform: Windows
Requirements: Caller ID capable modem or ISDN adapter
Install: Install and Uninstall
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| Freeware HelpDesk CentreDesk Group 3.2.3 |
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CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Last Updated: 2007-09-11
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: No Install Support
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| HelpDesk CentreDesk Repair 4.004 |
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CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
Last Updated: 2008-07-06
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: Install and Uninstall
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| Freeware HelpDesk CentreDesk 4.004 |
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CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
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| HelpDesk CentreDesk Corp 4.004 |
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CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
Last Updated: 2008-07-06
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
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| SuperVoice VoIP 1.0 |
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SuperVoice VoIP makes it easy to add another phone line to your home or business. It is a Windows based softphone and answermachine for Voice Calls over the Internet (VoIP). To use SuperVoice VoIP, simply download it, choose a SIP provider, enter your user name and password…you are ready to go
Released: 2008-02-05
License: $29.00
Publisher: Pacific Image Europe
Language: English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
Platform: Windows
Requirements: Sound Card and Sip Account
Install: Install and Uninstall
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| Call Alert! 1.0 |
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Call Alert! enables your PC to recognize the caller without the need to answer by announcing Caller ID information with voice, alerting you immediately when a new call arrives.
With Call Alert!, you can block telemarketers (or any other unwelcome callers) easily: simply select whole or any part of a telephone number, and add it to the "black list". Call Alert! will recognize such callers, and disconnect them automatically after just one ring.
Released: 2004-12-15
License: Freeware
Publisher: Pingram Marketing
Language: English
Platform: Windows
Requirements: Caller ID compatible modem. Caller ID service.
Install: Install and Uninstall
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Can´t Get It To Work I´m very interested ,most because it´s FREE. I don´t unedrstand why it doesn´t seem to work, i have call waiting and caller id. I NEED THIS...
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